All items must be unused and have the original tags and packaging to qualify for a return. Returns & Refunds | Go Argos Scan this QR code to download the app now. Your email address will not be published. Unless theyre faulty, some items like food and certain jewellery can't be exchanged or refunded. Items such as DVDs, CDs, and music software must be unopened and sealed to qualify for a return. [deleted] So where possible, always pay. In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. 12.12 Habitat.co.uk eGift Cards are not a credit, debit or cheque guarantee cards, cannot be redeemed for cash or returned under the Argos 30 Day Guarantee and cannot be sold or re-tendered. 11.9 Purchases made over the phone or via live chat are excluded. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. I brought a mirror on Saturday 651893514 collected on Sunday from Sainsburys Chertsey store when opened it was damaged returned it to Staines store on Monday ordered new one collected Tuesday and is damaged , I cant return until Friday because of work commitment, I wanted the store to be aware that I will be returning it again and I would like a refund. suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions. Can I add something to an existing order? a) to access information which you have no legitimate reason for accessing; 11.18.3 Any remaining balance will need to be paid in full. Your receipt is the easiest form, but Argos will accept other forms of proof. b) J Sainsbury plc shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions; When you return an item to Argos, youre entitled to a refund of the purchase price. But its not what the law says they have to do. Argos is one of the UKs largest retailers, and offers a 30 day returns policy on most items. 7637133. this is one of the questions our readers ask a lot. Any items purchased within the holiday season, usually between October and December, have until the middle or end of January to return the products. If you return your item(s) back to an Argos store, we can trigger a refund immediately. To find your nearest store, please visit our store locator here So disappointed the laptop technically doesnt have any faults, although it has crashed (BSOD) twice more since the last crash and is still lagging horribly, but when the store manager asked me to show her its faulty I couldnt because when youre not doing anything on the laptop it obviously wont lag and have any problems. Otherwise, well have to take it off the refund amount, sorry For example, if you bought 2 items costing 5 each on a buy 2 for 8 offer and return only one, well charge you 5 for the one you kept and refund you 3. It may take up to 5 working days for your bank to process it into your account. This is because faulty goods are covered by the Consumer Rights Act, which states that goods must be fit for purpose and as described. If you had the item delivered to your home, we can arrange a collection for you. Does Argos have an extended Christmas return? See 11.24 below for information about refunds. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. 11.19 You can spend from 500 points (2.50). 11.19.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products in-store at Argos, in 500 points/2.50 increments. Nectar rewards are also subject to Argos' own Terms and Conditions. Does Argos take returns without a receipt? Its important to note that the exact date of the Christmas return policy varies from year to year. Any item that is not in its original packaging will not be granted a return. Argos 30 day return policy is bollocks. : r/britishproblems - Reddit By accepting these terms and conditions you consent to such checks being made. 11.7 Nectar points will be credited to the primary Nectar cardholder's account within 30 days of purchase. Minimum redemption value = 2.50. Can anyone explain to me how this makes sense and whether theres a way around it? . If youre returning the item by post, youll need to fill out an online returns form. Argos offers extended returns during the holiday season. Youll need to send back any freebies, special offer/ discounted products you got in conjunction with the original item. However, if it has been more than six months since you purchased the item, the retailer has the right to ask you to prove that the item was faulty when you purchased it. Seems reasonable right? 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. PayPal refunds can take up to 30 days. You can also return items for an exchange instead of a refund. We often link to other websites, but we can't be responsible for their content. 9.4 Gift Cards purchased within Argos stores can be loaded with any amount from 1 to 500. After the 30 days, you go to the SOG act and the 6 months. Use up and down arrows to review and enter to select. 11.27 Read our privacy policy here. 11.3 To collect Nectar points on online orders at Argos.co.uk youll need to link your Argos and Nectar accounts to find out how, please visit www.argos.co.uk/nectar Switching Bank Accounts Everything You Need To Know. In the case that the item you purchased is damaged or faulty due to a manufacturing error, Argos will rectify the issue if it is in warranty. 9.19 Argos Ltd reserve the right to decline or withdraw Gift Cards or eGift Cards, and the right to amend these terms and conditions of Gift Card at any time and to take appropriate action, including the cancellation of the Gift Card, if, in its discretion, it deems such action necessary. Argos requires all returns to be unworn or unused. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Be patient but contact Argos if the refund does not hit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Items such as food, body jewelry, and underwear wont be accepted as a return unless they were damaged on arrival. The remainder, where applicable, will be refunded via the original payment method, such as cash or payment card. Online the remaining balance will be available on the same card after each transaction. Where goods are delivered directly by our suppliers delivery restrictions may apply to Northern Ireland and Scottish Highlands. 3.2 Delivery charges and estimated timescales are specified in the Home delivery information section and also when you place an order. If a free item was received with the purchase, you must return the free item. 3.4 Goods will not be supplied for the purposes of re-sale, and are only supplied for your own use as a consumer. 11.24 Refunds and cancellations: 11.24.1 Argos reserves the right to issue Argos Gift Cards for items purchased using Nectar points which are subsequently returned or cancelled. 4.8 Any sale of a product that includes alcohol is appropriated to the contract at: 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NW. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. In its original packaging (with the tags if applicable), With any free items that came with the product, With any security seals unbroken and intact. 3.3 Risk of loss or damage of products passes to you on the date when the products are delivered to you or are left with a person or at a place nominated by you. 11.24.2 If you order online and dont collect your item within 7 days, your order will be cancelled, and you'll be refunded back to your original payment method(s). previous next It may take up to 5 working days to appear in your account (depending on your bank). All other requirements and stipulations per the regular return policy are applied to the Christmas policy. I live in the United States and love to shop in retail and online. If you have a large item to return, please Scroll down to start a Live Chat, or head to our contact us page. 2.2 The 'confirmation' stage sets out the final details of your order. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. These are identified on the web under small print and in the catalogue marked with a dagger symbol. Depending on the products, repairs can take place in your home, saving you the trouble of returning it. b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; Registered in England and Wales. 10.1 Argos Monthly Care, Breakdown Care, Jewellery & Watch Care and Replacement Care are provided by Domestic & General Insurance PLC. If it was in the 30 days there would be no problem as Argos offer full refund. It may take up to 5 working days to appear in your account (depending on your bank). A postage label will then be generated so that you can send your order back to Argos for a refund. Does ASDA Sell Amazon Gift Cards (Secrets Nobody Is Talking About). skip to master content If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. Argos will provide a full refund for all qualifying returns. 10.2 As of 28th January 2023 Argos Furniture Care is provided by Domestic & General Insurance PLC. 8.7 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. We reserve the right to amend or cancel these terms and conditions and the Argos Nectar offer at any time. They offer a fair return policy and will work with you to make your purchase right if there are any issues. Failing to do so may result in additional shipping costs. Over 30 days . Argos returns policy: Everything you need to know | Expert Reviews Additionally, most of the stipulations regarding returns of the regular return policy apply to the Christmas return policy as well. In the unlikely event that you receive faulty or damaged goods, please refer to our Returns and refunds section. Touch device users, explore by touch or with swipe gestures. Quantities of goods supplied per order and/or per customer, including those goods on price promotion, may be limited if the order limits availability for other customers, takes in our reasonable opinion, unfair use of our offers, or creates a potential health and safety issue during delivery. Other Gift Cards or eGift Cards will be issued detailing a balance. Please be aware that the availability of products may vary. Argos - Sainsbury's - Argos returns policy: Everything you need to know 5.3 Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. Lindsey graduated with an MBA in 2009. This will not affect your statutory rights. Does anyone know the Argos returns policy for mobile phones - Digital Spy If the item or packaging has been handled excessively, we reserve the right to reduce the amount we refund you. Youll need to spend your points in 500 point/2.50 increments, unless your purchase is under the 500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. 7.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. That policy is only for changes of mind. Let's face it: buying the perfect gift is not an exact sciences. Argos shall be under no liability for any delay or failure to deliver the products within estimated timescales. If youre returning an item to Argos, you might be wondering how long you should expect to wait to receive your refund. Company No. Do you know if ASDA sells Amazon gift cards? You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. Just follow the link above or use our app to get started. 9.6 Gift Cards cannot be used for purchases made over the phone. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. Copyright 2023 Consumer Advisory. Stay safe online. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Some products are excluded from the Guarantee and are clearly marked by a next to the product name. 1.3 When you use certain Argos services (including without limitation Gift list service) please read the additional information provided in connection with such services as this information will provide you with full details on how to use those services. If you received your Argos order and were not satisfied you may be curious about how to return your items. You also have the right to a replacement or repair, if the item is still within its warranty period. 4.1 4.1 We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. Argos has multiple ways that you can return your items. In Northern Ireland - from Friday 30 April, item(s) can be returned to any Argos store, in-line with our returns policy. 12.16 Habitat.co.uk eGift Cards must be treated like cash, Argos Ltd cannot be held liable for lost, stolen or damaged eGift Cards and they will not be replaced. If you return your item(s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we'll start the refund. Returning faulty TV to Argos - refund MoneySavingExpert Forum The short answer is no you cant return a used item to Argos unless it is faulty. The length of the warranty will depend on the item that needs to be replaced. Depending on where you live, we have made some changes to how you can return an item: In England - from Monday 19 July, item(s) can be returned to any Argos store, in-line with our returns policy. 11.8 If goods are returned under the Argos 30 day returns guarantee or an order is cancelled, Nectar points, where issued, will be re-claimed. 3.1 This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses and for smaller items we can now deliver to the Scottish Islands, Isle of Scilly & Isle of Man. 2.1 Please see the Home delivery information and How to use this website section for information on how to place an order. 11.19.2 Present your Nectar card or Nectar App at a staffed till to spend your Nectar points (subject to system availability). 2) Sainsburys Supermarkets Limited, Registered office: 33 Holborn, London, EC1N 2HT, registered number: 03261722 (England and Wales). Am I required to return all free items associated with my purchase to receive a full refund? We reserve the right to refuse orders including those we consider are for commercial or non-domestic purpose. This is such bullshit. There are multiple ways to show proof of purchase. And I gather its most electrical items. If you've checked the Product Support Site, but do need to return an item within it's warranty, you can take it to any Argos store or Argos store within a Sainsbury's supermarket, including orders which were home delivered (unless it's a large item). You must submit your original sales receipt and submit any free items that came with your purchase. 7.4 Subject to Section 7.1 above, Argos will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any: 7.5 Notwithstanding the above, subject to Section 7.1 Argos' aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause. Naturally, none of this affects your consumer rights. 2.4 We may impose restrictions on the number of single product lines that may be ordered or fulfilled. 12.3 GBP Habitat.co.uk eGift Cards can be used in full or part payment for goods online at Habitat.co.uk, in any UK Argos store including Argos in Sainsburys or online at argos.co.uk, including current promotional offers, at the prevailing prices listed. If you have more that 3 Gift Cards or eGift Cards and would like to use them in a single transaction you may do this in-store. This website is operated by Argos Limited (referred to as "Argos/we/our/us"). If the company grants you an exception (usually if there is an error on their part) you must ship the item back from the country that the return label indicates. My wife used it for 2 days and notice strong smell of metal when it is on and hence the food is tasting like metal. PayPal refunds take longer, with a timeframe of up to 30 days. Company No. This 30-day return window applies to online and in-store sales. Your email address will not be published. Can I return an item to Argos after 30 days? 2.5 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. How To Charge Your Electric Car At Home With No Driveway, How To Permanently Get Rid Of Weeds From Your Driveway, need to have the original packaging to hand. Habitat returns guide | Habitat 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. Where goods are subsequently exported by an EU national or resident, we accept no responsibility for damage in transit, or for any customs requirements or duty. Where you decide to use the products in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. Argos returns policy - 'unopened and unused' - MoneySavingExpert Forum Product recall. The answer to this question is yes you can return an opened item to Argos. Cookie Notice Argos Return Policy Does Argos Give Full Refunds? Bringing back a used item to Argos : r/AskUK - Reddit Cookie Notice Returning an opened laptop to Argos? : r/AskUK - Reddit However, if your purchase is faulty, you will have more rights thanks to the Consumer Rights Act. 1. January 24, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 24, 2022 by Laura Ritterman. Please: 1.1 We reserve the right to change these terms and conditions at any time. This is not true. 11.6 You can collect 1 Nectar point per 1 on qualifying spend at Habitat stores, Habitat.co.uk, Habitat products at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. Drop off your Argos return at a ParcelShop. 7.2 Subject to Section 7.1 above, Argos will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website Argos will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Argos accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site. 8.8 These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except: 4.2 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. For FastTrack and Tu clothing orders, completion of the contract between you and us will take place when the products ordered have been collected from the store. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. This is to avoid customers returning items that have since stopped working due to general wear and tear. Youre in the right place. If you pay using a credit card, then you will get some protection (under Section 75) from faulty goods or fraud if the item costs anything between 100 and 30,000. All Rights Reserved. Small items are items that were dropped off with only one person. 11.14 Minimum spend to collect points = 1. 11.22 Only one Nectar card can be used per transaction. 1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! 4.3 a) Online price errors. In Scotland - from Monday 26 April, item(s) can be returned to any Argos store, in-line with our returns policy. Large items will not be accepted for in-store returns. 8.6 Argos reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party. For the purposes of proof of delivery only, where you accept delivery personally our delivery driver may ask either for your signature or may take a photograph of the products at a distance with your door open, which may include images of you.

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