I was informed that due to the Pandemic and people not travelling they had decided that cards would not be renewed automatically. Jt@AD$: B5wHz2PM`X Post Office Travel Money Card: 22: Rates set by First Rate: Commission charge of 1.5% applicable to GBP top ups. Max daily cash withdrawal: 3,250 NOK First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . No. If you have a question, feedback or complaint about your experience in branch, heres how to tell us. 0000001898 00000 n First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . The easiest way is via our mobile app, which is available to download from the App Store or on Google Play. We recommend that you load the currency of the country that youre travelling to. After you've activated your card, you can manage it using our Travel app or a web browser. There are lots of travel cards out there, but here were going to focus on the Post Office Travel card. However, you can reserve currency by phone from your local branch if they have the stock available. Please note that your credit card provider may charge a cash advance fee for buying travel money. Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Withdrawal charge: 3 SGD, THB Thai baht For loads in Great British pounds, a load commission fee of 1.5% will apply (min 3, max 50). Consider the exchange rate and fees to decide if this is the option for you. Youll also be charged for withdrawing cash from any ATM, even in currencies supported by the card. *No charges when you spend abroad using an available balance of a local currency supported by the card. trailer And the fact that its a prepaid card helps with budgeting and keeping your spending in check. * Last name. What happens when my Post Office travel card expires? Something further about the Post Office Travel Money Card - if you've got one, check the expiry date and make a note to ask for a renewal card. A safe-to-use, pre-paid, reloadable, multi-currency card thats not linked to your bank account, Make contactless, Apple Pay and Google Pay payments, Manage your account and top up or freeze your card easily with our Travel app. The Post Office travel card costs nothing to order. We offer a range of postal services to send, collect and return items, including regular sender services. Soft searches are recorded on your credit report so that there is a transparent record of who has been viewing your credit history, but should not affect your creditworthiness. We use an identity-checking service to accomplish this. See common questions for currencies, It's accepted in 36 million locations in over 200 countries*, You can manage it using our Travel app, from top-ups to transfers, You can get one via the app, or apply in-branch using a valid passport, UK driving licence or a valid EEA card, Our app lets you freeze your card, view your PIN, buy currency and more, It's contactless for speedy low-value transactions and is available with Google Pay and Apple Pay, **No charges when you spend abroad using an available balance of a local currency supported by the card. Refunds are available on all purchases of Post Office Ltd (Post Office) foreign currency either online or in branch. Post Office not automatically renewing money travel cards Whatever channel you choose to order your card via, don't forget to activate it once it arrives full details of how to activate your card will be provided in your welcome letter which your card will be attached to in the post. You can contact customer services by either calling +44(0)203 130 0133 or email customerservice@tuiprepaidcard.co.uk . It is therefore important that you provide the correct contact details during the order process. Please call 0345 8500 900 during our office hours, which are Monday to Saturday from 8:30am to 5:30pm. 2248 0 obj <> endobj Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Withdrawal charge 3 CAD, CHF Swiss Franc , regardless of which card youre spending on. This shows clearly what your remaining balance is in each currency. Activate it by following the instructions in your welcome letter. You can load your Post Office prepaid travel card with funds in any of these 23 currencies: You can top up your card with between 50 and 5,000 in any of the currencies listed above. 0000000016 00000 n Its handy if you dont want to carry cash around or exchange currency while on holiday. The question is, how do you get your hands on a travel card? The current exchange rates are displayed during the ordering process. 900412). What happens when Post Office travel card expires? Lets face it, dealing with wads of cash (although wed be quite happy withwads) and worrying about keeping your money safe is no way to travel. hA 04s\GczC. Using the new wallet-to-wallet feature, you can also transfer leftover currency to other currencies of your choice in just a few taps. The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. If you love visiting far-flung places, however, you might need a card that supports more currencies. You wont need to carry cash around with you, or have to take time out of your trip to change currency. Use our Travel app to top up, freeze your card, transfer between currencies and be reminded of your PIN - and much more. No, its different to a buyback. Less than clear on almost all of the pre-paid travel cash cards sites is what happens when the card expires. The Post Office Travel app is free to download from the Google Play and Apple App stores. Plus, you can move money from one currency to another whenever you like via our app or online. Thinking of using your Nationwide card abroad? * Indicates a required field. Manage and top up your Travel Money Card account online. Max daily cash withdrawal 1,700 AED The app allows you to top up, track spend, view balances and freeze spend. The app allows you to top up, track spend, view balances and freeze spend. We always recommend that you withdraw cash in local currency and dont choose to pay in Sterling or accept their currency conversion. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Protect whats most important to you from your mobile phone to the future of your family. Oh, and always get your payments and withdrawals processed in the local currency to get the best value for money. After you've activated your card, you can manage it using our travel app or via a web browser. See full information below, which is applicable to all currencies available on the Travel Money Card. Read on for the lowdown on how it works and why you should add it to your Curve account for a seamless travel spending experience: The Post Office Travel Money Card is a prepaid card on which you can load up to 23 currencies. 0000002533 00000 n Money Orders | USPS Refunds are only obtainable by the original purchaser. 0000002676 00000 n For example, using your card in Brazil will incur a cross-border fee because we do not offer the Brazilian real as a currency. You can only get a travel card from the Post Office if youre aged over 18 and a resident of the UK. Max daily cash withdrawal: 450 EUR If we dont offer that currency we recommend that you load pounds Sterling on to your card. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Any fees relating to commissions, card issuer, or delivery will be displayed during the order process. The Post Office travel card is handy to have if youre travelling and want to keep your money safe. Max daily cash withdrawal: 700 AUD As well as managing your Travel Money Card you can buy cover for your trip, access your policy documents on the move, book extras such as airport parking and hotels, and find your nearest ATM while overseas or Post Office branches here in the UK. S @1>qKs6I HC@eu;b$ syV , 6::8p; Withdrawal charge 15 CNY, CZK Czech Koruna The way buybacks work means we can only buy currency back at the rate on the day you visit. There are three ways to order a Post Office Travel card: If youre applying in a branch, you should be able to pick up your card there and then. If there aren't any, this choice won't be displayed in the dropdown list. Alternatively, you can use the new wallet-to-wallet feature in the app. You will be notified by First Rate if, for whatever reason, your order cannot be confirmed. If you have a question, feedback or a complaint about services provided in Post Office branches, including getting a Travel Money Card there, here's how to get in touch with us. Just activate it and go. This would mean your transaction has gone through two exchange rate conversions, which will increase the total cost of your transaction. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. . Protect whats most important to you from your mobile phone to the future of your family. These details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN). Yes, you can. Calls may be monitored or recorded for training and compliance purposes. Max daily cash withdrawal: 9,000 CZK Top your card up with up to 5,000 at a time. 020 7937 0280. Plan your getaway with travel essentials including travel money, insurance and documents. Before leaving the UK, make sure you have activated your Travel Money Card. You will need to have a permanent UK residential address in order for us to be able to do this. 2277 0 obj <>stream You can check your recent transactions, view your PIN, transfer funds between different currency wallets, top up your card, freeze your card and more. 0000004031 00000 n Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. Max daily cash withdrawal: 3,000 HKD Max daily cash withdrawal 3,000 HKD We know that sometimes things beyond your control can mean your trip gets cancelled. Max daily cash withdrawal: 600 CAD Well carry out an electronic address verification check based on the information you provide. Last four numbers printed on the front of your Travel Money Card. You can top up, transfer between currencies, manage your account and more using our Travel app or going online. Youll also be charged an inactivity fee (2 per month) if you dont use your Post Office travel card for more than a year. Max daily cash withdrawal 17,000 THB Taking your next trip and thinking of exchanging your currency at the airport? Plan your getaway with travel essentials including travel money, insurance and documents. Withdrawal charge: 2.5 USD, AED UAE dirham 0000029367 00000 n We have listed each available currency and their associated withdrawal limits and charges below: EUR Euro Withdrawal charge 3.5 NZD, PLN Polish Zloty Order your Post Office travel card from any Post Office branch, Youll need to be over 18 and a UK resident to get one, You can also apply for the card online and expect it in about four to six days, Once your card arrives, activate it, receive a PIN and access code and youre good to go. 0000004908 00000 n The Mobile App can be installed Western Union international money transfer. See also How long does it take PayPal to take . There are a number of reasons why we may not have been able to verify your identity, such as the following; In order to comply with card issuer, banking and crime prevention requirements we must be able to verify your identity. Obvious statement alert: exchange rates fluctuate. How To Top Up Post Office Travel Card - BikeHike Finally, get unused funds back from your Post Office Travel Money Card by getting in touch with their contact centre or heading to your closest Post Office branch. If you have selected home delivery, your order can only be delivered to the billing address of your payment card to protect you from any unauthorised card use. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. What happens when my Post Office Travel money Card expires? First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . 2. Please call our Travel Money card team immediately on: For enquiries about transactions or managing your card online or via the app, call: Leave the money on your card for your next holiday, Visit any Post Office branch and withdraw the balance over the counter in Sterling. Call immediately on 020 7937 0280. Were here to help you make the most of your Travel Money Card or put your mind at ease if its been lost or stolen, Please immediately call: You can renew your card by either visiting a Post Office branch or by contacting the Post Office customer service team. Refunds apply to Post Office Travel Money Card and foreign currency. Withdrawal charge 8.5 PLN, SAR Saudi Riyal Yes, all currencies have top-up limits and balances. Lines are open 24 hours a day, seven days a week. 0000000917 00000 n Top up, manage or freeze your card, transfer funds between currencies, view your PIN and more all in our free Travel app. Protect whats most important to you from your mobile phone to the future of your family. If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees . Max daily cash withdrawal 500 CHF Load your Post Office travel card with money in any of the following currencies: Euro (EUR), US Dollar (USD), Australian Dollar (AUD), Canadian Dollar (CAD), Croatian Kuna (HRK), New Zealand Dollar (NZD), Polish Zloty (PLN), Pound Sterling (GBP), South African Rand (ZAR), Swiss Franc (CHF), Thai Baht (THB), Turkish Lira (TRY), UAE Dirham (AED), Czech Koruna (CZK), Japanese Yen (JPY), Hungarian Forint (HUF), Norwegian Krone (NOK), Danish Kroner (DKK), Swedish Kronor (SEK), Chinese Yuan (CNY), Hong Kong Dollar (HKD), Saudi Riyal (SAR), Singapore Dollar (SGD). An on-screen confirmation message of your order will be displayed to advise if your order has been accepted or declined. Can I Change Pin On Post Office Travel Money Card - BikeHike that accepts cards which display the Mastercard Acceptance Mark. Most of those locations can also take your passport photo. Withdrawal charge 200 JPY, NOK Norwegian Krone You'll receive your card within 2-3 days. The maximum you can hold is 10,000, plus you can load and spend up to 30,000 on your card each year. The order will be delivered by Royal Mail Special Delivery. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. This is known as Dynamic Currency Conversion (DCC). In the case of the Post Office card it's even worse as there's a customer services line which doesn't offer any option even remotely like "press X to renew" and Post Office branches have no idea what happens either. 2248 30 Withdrawal charge 12.50 DKK, GBP Pound Sterling Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Renewing Passports: If you answer 'Yes' to all 5 eligibility questions in the "Renew a Passport by Mail" section, mail your renewal form directly to the State Department.If you don't meet all the renewal requirements, you . Please complete our enquiries form to tell us what youd like to know or share feedback on your experience. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). Evolution, not revolution. Orders incorporating same day collections: Cancellation can only be undertaken prior to dispatch of your order. Well cancel your card and work out the best way to replace it. "r;3.lokl@usS/)n)bb_ea? Make contactless payments from any of your cards (including your Post Office Travel Money Card) using your favourite digital wallet Apple Pay. To get your PIN, download the free Post Office Travel app from the App Store or Google Play, create an account and you can check your PIN wherever you are in the world. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Order, top up and view the balance of your Travel Money Card, and transfer leftover currency funds to a new currency of your choice. So, you can spend in shops, bars and restaurants without any charge - as long as youre paying with an available balance of a currency supported by the card. The card can be used in over 30 million locations worldwide. I rang to order a new one and asked why It hadn't automatically been issued. A travel money card can be a convenient tool for frequent travellers. You can also freeze your card using the app. A full refund will only be given where a holiday has been cancelled due to the following circumstances: Industrial Strike Action, Natural Disaster, Tour Operator Insolvency, advisory notice from the Foreign Office not to travel, adverse weather conditions preventing travel, Health Alert in the country of destination, other reasons at the discretion of Post Office Ltd. We have to authorise your card immediately which means a small number of locations may not be able to take your card. 900412). You can top up funds on the card and transfer currencies between different wallets for these currencies easily in our travel app or online. Cards ordered online and in-app should arrive within 3-5 days. The card can hold up to 22 currencies at once, but they can only be loaded one at a time: Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona. Max daily cash withdrawal 110,000 HUF There are no charges when using your card in retailers in the country of the currency on the card. Max daily cash withdrawal: 40,000 JPY Apply for passports, licences and permits, get documents certified, your identity verified. When your card has expired and no replacement card has been issued your account will be closed. Well process your request and send a Payout letter for the difference between your buyback and initial purchase rates. Take one secure, prepaid Mastercard away with you that holds multiple currencies (see common questions for which). You can easily top up your Post Office travel card online or using the app. Withdrawal charge 8.5 AED, AUD Australian Dollar Go to any Post Office location. You can use it for spending and ATM withdrawals in over 200 countries, in 36 million locations. Exchange rates vary between online and branch. Withdrawal charge: 1.5 GBP, HKD Hong Kong dollar Pick up a Travel Money Card instantly at your local Post Office. Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. For example, if you are using the card in Spain you should always choose to pay in euro if offered a choice; choosing to pay in sterling (GBP) in this example would allow the merchant to exchange your transaction from euro to sterling. We recommend that you always pay in the local currency and not Sterling. Withdrawal charge: 12.50 DKK, GBP Great British pound You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. <]/Prev 471784/XRefStm 1678>> You can use it to order and activate your card, monitor your balance and top up with currencies. Withdrawal charge: 20 NOK, NZD New Zealand dollar Travel Money Card purchases are all done electronically, so you need to follow a different process to claim a refund on your card. 0000004060 00000 n Withdrawal charge 2 EUR USD , US Dollar xa}r Max daily cash withdrawal 500 USD There is such a thing as a soft credit search or a soft credit check, which is recorded in your credit history, but is not visible to other lenders.

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