When using the math channel, A-B, we can see the noise has cleared and proves once again how fault-tolerant CAN has to be in such electrically noisy environments. The recharging time and the recovered range also depend on the temperature, battery wear, power delivered by the terminal, driving style and level of charge. Another handy feature is the ability to pre-plan your journey with MY Renault. Just got a call from the dealer. Required fields are marked *. The easy link multimedia system and the My Renault application provides you with a connected experience. Renault ZOE offers multiple technological innovations to its users: from the battery to its connected services and driving comfort. With over 9000 public charging locations, charging whilst you are out and about is easy! EV Help: Beginners or new owners guide to using a Renault Zoe Establishing an occurrence order to the fault codes was proving difficult and may or may not be possible using the vehicle manufacturer scan tool as we didin this case study. The new generation Renault ZOE gets a WLTP range up to 395 km (245 miles) from its ZE 50 battery. A slight annoyance. Regularly praised in the media, since 2014 ZOE has retained the title of best electric car for under 30,000 awarded by What Car? Like the previous ZOE, but better. P0512 was acquired by the Bosch scan tool, DTC 0512: Pulse box Test 67 was described in the link to the SPEAK EV forum above, Pulse box is reported by the LAUNCH scan tool Df113 Pulse box signal incorrect, Renault portal requests priority is given to DTC 0512 and indicates a production improvement to the Pulse box after, Failed battery specification 40 Ah EN 330 CCA, Recommend battery specification 54 Ah 500 CCA. The driver can switch on demand between B and D modes with a simple push on the new e-shifter. Completing the comprehensive exterior changes are the addition of three new metallic paint finishes - Celadon Blue, Flame Red and Quartz White. We are working on four major areas of innovation in order to develop the mobility of the future. For a WLTP (Worldwide Harmonized Light vehicles Test Procedure) certified combined cycle driving range of up to 238 miles for the R135 motor, combined with a E.V..50 battery. To read the latest information about Renaults leadership in electromobility visit www.easyelectriclife.groupe.renault.com/en. The action plan, therefore, focused on CAN: Periodic warning messages appear in the instrument panel suggesting either: A variety of trim panels and under-shields were removed for access to numerous ECUs and their associated CAN wiring. If you get the latter, best just to swap it for another. Join the electrifying discussion today! As with the automatic parking brake, New ZOE therefore extends the 100 percent electric experience through all its driver-friendly functions. www.easyelectriclife.groupe.renault.com/en, Tesla Model 3 Totaled, New Owner Has Surprises To Share, 3-Row Tesla Model Y Might Be Most Underrated EV, Says Reviewer/Owner, 2023 Nissan Ariya: EPA Range And Pricing Overview, 2023 Volkswagen ID.4: EPA Range And Price Overview, Tesla Model 3 May Get Full US EV Tax Credit Via Loophole, Rivian R1T Spotted In Germany With Austrian Manufacturer's Plates, NIO Electric Car Sales Increased In April 2023 By 31%, Engwe's New M20 Is A Rugged Scrambler-Inspired E-Bike, While Pricey, Tesla's Used EVs Are Most Popular: CarMax 2023 Report, Lordstown Warns Of Bankruptcy As Foxconn Threatens To Cut Funding, Fossil Fuel Protesters Block Road, Inadvertantly Block Tesla EVs, Ex-Tesla President Defends Elon Musk Against Investor Criticism, California To Ban New Diesel Truck Sales Starting In 2036, Battery pack: 400 V nominal, 192 cells, 10 modules, 326 kg of weight, 160 Wh/kg, 80-120 km/h (50 to 75 mph) in 7.1 seconds, DC fast charging using CCS Combo 2, up to, Increased power and range from new 52 kWh battery, Powerful 100kW R135 electric motor delivers even stronger acceleration, Range of 242 miles under WLTP conditions*, Restyled exterior with more dynamic look and new colours, Redesigned interior with premium materials and 10-inch TFT instrument cluster, 100 percent recycled seat trim on Iconic model, Faster charging with option of 50kW DC capability, Real time charging information using EASY CONNECT app, New regenerative braking B Mode that allows single pedal driving. Yes - the car drives fine when the message is displaying, although cruise control and the pedestrian warning sounds dont work then. A great relief! Glad you'll have the car back soon. Using a 43kW quick charge to 100% range it will take 2 hours 40 minutes while a 7.4kW home wallbox will take just over 7 hours. With ZOEs versatile Chameleon Charger, charge from 3kW to 22kW wherever you are! * The duration and distances mentioned here are calculated from results obtained by New ZOE during the WLTP (Worldwide Harmonized Light vehicles Test Procedure, standardized cycle: 57% of urban journeys, 25% of suburban journeys, 18% of journeys on the highway), which aims to represent the actual conditions of the vehicles use. Unless the post has a good earth, Zoes tend to refuse to charge. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. All ZOE models come as standard with full-LED exterior lighting as well as the same 9.3-inch EasyLink touchscreen as the petrol-powered Renault Clio with built-in sat nav, plus Apple CarPlay and Android Auto connectivity. Temperature pre-conditioning is a technical advance that comes with the Renault ZOE, Kangoo Z.E. Think of this as a load test across your 12 V battery before you drive the vehicle (similar to cranking an engine). Talking to customers and finding right information is a key in many cases. Through CCS Combo 2 inlet, ZOE can charge: Overall, the fast charging shouldn't take more than an hour. The Zoe is one of the cheapest electric cars around, so that's a great start. The only thing that I am sure has changed is that it is now warmer - it was 11c this morning when it showed the error , it is now 18c outside. A pioneer and leader of the electric vehicle in Europe, the Group offers the most complete range on the market with ZOE, Twizy, Kangoo Z.E. The electric motor of a Renault ZOE is reversible: during deceleration phases, it recovers the kinetic energy transmitted by the wheels and transforms it into electricity in order to recharge its battery. More than 40,000 people. By no means is this case study an assault on generic scan tool manufacturers (far from it) as without them a number of repair centers could not offer a diagnostic service. According to Zap-Map, other Zoes had had the same issue. What is the main advantage ofpre-conditioning, especially during cold weather? Ill have a discussion with the garage about this when I next have enough energy to tackle the issue again with them. Hence why they should call them 13v batteries maybe, just a thought . However, its been around for quite a while now and wrinkles are beginning to show in the bubble-shaped superminis otherwise smooth bodywork. Also when the car drives and the error message clears does the cruise and warning sounds start working properly, if not there could be a card issue that is causing all of this. Not only recommended amps, but it is also very often replaced AGM batteries with much cheaper acid batteries that create even more error codes and unknown problems. Before further testing, we erased all fault codes and here I discovered another concern with generic scan tools. I know this can be a pain but it might shed some light as to what is going on. Been there, read on. With the customer complaint verified, we confirmed the Vehicles ID and Specification. The homologated range according to WLTP test cycle for Iconic R110 and Iconic R135 is 239 miles and for GT Line R135 is 238 miles. One of Europe's top-selling EVs just got a 0/5 star safety - Electrek Based on the vehicle history and symptoms we couldmove on to possible causes. Review our publications, results and financial events. If the DC/DC converter fails recharging the 12 battery from the traction battery during driving. dotpaul 14 March 2021 21:44 #1. How big of a drain it is, while initializing,would a 3s RC Lipo do the job, lets say 2200mAh,30C ? Still seemed to drive ok and everything worked as it should. Equipped with easy-to-use technologies, getting the most out of your Zoe E-Tech 100% electric is simple. The different motor versions of ZOE are equally efficient. Automotive diagnostic scopes and equipment. Renault ZOE's R110 and R135 motors work in the same way as all EESM: the lithium-ion battery in the electric car supplies current to a part called the "stator", through which a rotating magnetic field is generated. I have to say, at this stage, I do not know. Based on theanswers I was already thinking about Parasitic Drainbut I didnot want make any assumptions. Your Renault electric vehicle will be serviced and towed to the nearest charging station within an 80 km radius. Thank you again for taking the time out to read and view this study, I sincerely hope it helps. In addition, it became apparent the battery did not have the right specifications for this vehicle. admin Posted on February 5, 2017 Posted in ZOE 8 Comments. The traction battery is more than capable of supplying a fatal electric shock. I removed the mass cable from the battery and charged it for an hour. while charging) the 12 volt system draws roughly 2.5 amps, but coming from no 12 volt at all, I noticed it started clicking relays, opening the (stuck) charger plug, doing lots of startup stuff. * WLTP autonomy (Worldwide Harmonized Light vehicles Test Procedure, standardized cycle: 57% of urban journeys, 25% of suburban journeys, 18% of highway journeys), for the ZOE Play version. This warning message cleared itself and did not prevent the vehicle from driving. The 100% electric vehicles will cover the main divisions of its offer and represent 20% of the range. Adjust the simulator settings to estimate Zoe's driving range under normal operating conditions. Do you have anything plugged into the usb or accessory socket? Below, we have EV CAN activity captured at the HV Battery while being charged via the Electric Vehicle Service Equipment (EVSE or Charge Station). Two motors are available on the latest Renault ZOE: the R110 and the R135. The EASY LINK navigation map database is regularly updated, automatically and transparently for the user, via the Map Auto-Update function. Usually a slow charge on a 7kw unit clears it if it doesn't it often means time for a new 12v. if that doesn't fix it then there may be an underlying issue. Figures obtained after the battery was fully charged. The R110 and R135 offer perfectly balanced dynamic yet adaptable road handling, in particular when starting up. Could it be possible for the Tracker to influence or disrupt messaging on the EV CAN when not directly connected to this network? B mode makes driving easier, especially in the city or in slow moving traffic. Do you think it be would worth putting the (new) 12v battery onto a charger to see if that makes the error message disappear? A vehicle scan of all onboard control units revealed the eight fault codeslisted below: Now, here is a curveball: In the capture above I used a Bosch scan tool, which revealed eight fault codes. It is number one in sales in Germany, Spain, and France, where it achieved a 54.9% market share over the year. Renault has engineered the New ZOE with a brand-new electrical infrastructure. How good is the infotainment system in the new Renault Zoe ZE50 Switch to a slower 22 kW charger via its Type 2 port, and it'll take three hours to fully charge or a whopping 9hrs 25mins on a 7 kW charger. Is there a sensible reason for having two lots of different batteries? ), When the vehicle has been left standing either overnight or over a weekend. From the boldness of its youth to the dynamism of its adulthood, New ZOE has reached a milestone in terms of design. However, I can happily report I have had no recurrence of the issue since they fixed it. Hello Ontoers. The Renault ZOE is beginning to show its age and this is perhaps most evident due to the fact that rapid CCS charging does not come as standard; the entry-level Techno model can only make use of a Type 2 charging connector for speeds of up to 22kW when connected to a compatible public (or three-phase home) charger. Once again, product knowledge and familiarity of the vehicle would help here, I had neither, and so I required an element of reverse engineering. * Homologated range according to WLTP test cycle on Play R110, for comparison purposes, and may not reflect real life driving results. Check electric system error | Speak EV - Electric Car Forums All rights reserved.DrivingElectric is a registered trade mark. Otherwise the car is working as normal it seems. The user can also choose the layout of the display, so that it shows their preferred information. 21st March 2019. The charging voltage in my car is 14.3 and that is a little under max charging voltage for lifepo4. Official Renault ZOE 2021 safety rating - Euro NCAP 0 to 100 km . Check Electric System message - CanZE No work other than typical maintenance where a new 12 V battery was installed. There are also more recharging options, including the introduction of an optional direct current (DC) charger. And as a pioneer and leader in electric mobility in Europe, Renault has unparalleled knowledge of the needs and expectations of this booming market. It's very easy to use climate pre-conditioning. On versions equipped with sat-nav the instrument cluster also relays turn-by-turn instructions for safer, less distracting progress. (I know what you must be thinking, all that for a battery!), Moving onto generic scan tools, as we know, there is no one scan tool that fits all models and using 2 scan tools on one vehicle threw a number of curveballs into the mix. Smith Holdings (Newark Avenue) Ltd. Reg Office: Sturrock Way, Bretton, Peterborough, PE3 8YL Once back I waited in the car a bit for charging to finish, when sat there the charger changed to red and the car seemed to reboot with a yellow spanner saying to check electrical system. On a smartphone, the MY Renault application includes a variety of useful services to manage a car remotely, such as a remote check on the battery range and charging status. I'm sure it's 5 years, let them know everything that's happened also take phone pictures of error messages as proof and keep pestering them to sort it out under warranty. Renault Zoe 2018 Review | Regit Powertrain efficiency, yes, but also from other assets, such as the aerodynamics, the use of a heat pump instead of heating elements, and so on. I had it pop up on mine when it was sat in the car park at work last week and it won't go away. It would also prime the brake servo pump. All have been designed to make everyday driving easier and more enjoyable. This one usually points to a failure in the 12 volt system. Was just wondering because anything in those would be an additional draw on the 12V if they didn't power down. By 2022, it plans to double ZOE's production capacity at the Renault plant in Flins, near Paris. Engineers have used the increased-capacity battery of New ZOE (Z.E.50) to get the most out of the Renault developed motor, which packs a healthy 245 Nm from zero rpm and drives through a single speed gearbox, helping the ZOE sprint from 0 to 62mph in less than 10 seconds and onto a top speed of 87mph. The New ZOE benefits from the new 52 kWh Z.E. Thanks to this Combo plug, the New ZOE is able to charge quickly with a direct current (DC) up to 50 kW, simply by inserting the charging cable attached to the terminal into the two-pin connector thats sited below the type-2 socket. My wild guess is a 30C peak discharge Lipo would surely do the job, assuming the DCDC converter can take over pretty fast. To be fair its been solid until fairly recently. Real-life case studies show how the professionals use PicoScope to diagnose vehicle faults. There is one scenario however, which I am pretty sure happened to me. 18.2% market share in Europe in 2018. We have used our experience in the electric mobility market to modernise all the services and technologies that were already held in high esteem by drivers., Eric Feunteun, Director of the Electric Vehicle Program. If the car is plugged in during this process, the advantage is even greater: the energy required to reach a comfortable temperature comes from the grid, so the energy stored in the battery isnt touched. Renault Group is at the forefront of a mobility that is reinventing itself. They have changed the 12v battery, changed the ECU, changed the software, but still the issue remains. This is more often the case than issues with CCS DC rapids. I dont really know. Please see an authorised dealer as soon as possible. Renault estimates average real world driving figures for this vehicle as 233 miles in summer and 150 miles in winter, depending on the factors above. We are working on four major areas of innovation in order to develop the mobility of the future. A Zoe with charging issues? I dont believe it. E-GUIDE.RENAULT.COM / Electrotechnical system warning light Under the skin the New ZOE gets a powerful 52 kWh battery that delivers a range of up to 242 miles (WLTP*). Returning to the Technical Description of the customer's symptom, the warning message Check ELECTRIC system would be displayed in the instrument panel at the point of unlocking the vehicle with the remote key, before opening the drivers door! Below we plot the volt drop and current flow from both batteries (under load conditions) where the difference in capacities are revealed. While the use of interior heating or air conditioning uses up battery power, it does not affect the performance of an electric cars motor. When the dealer put your replacement battery in, was it fully charged and did the voltage drop continually over the next few days. If you charge your battery it would be a good idea to note it's voltage before fitting. A new motor and new equipment give it even more high-performing qualities., Elisabeth Delval, Assistant Director, Renault ZOE Programme. It sometimes goes away, particularly if we drive further than 20 miles or so. As expected, Renault unveiled today an all-new third-generation Renault ZOE, which is better than its predecessor in all ways. New Renault ZOE test drive: Europe's best little EV just got even better In 2016, Renault launched the second generation of ZOE with its 41kWh Z.E. If that was the case I guess a separate 12 volt battery is far cheaper. Does the car still run when the message comes up? It is a unit of measurement that can be used to calculate the speed, acceleration, traction ability (flat and uphill) of a vehicle. @Jeff Smith Hi Jeff, if the temp sensor or the board / chip it feeds to might be faulty whereby thinking it's colder than it should be, hence presenting fault. This translates to a 30% increase in range, to 242 miles WLTP *. and Master Z.E., but also the sedan RSM SM3 Z.E. Fikk byttet 12V batteri i gr og s langt holder begge meldingene seg borte. This retrying continues forever and while this is going on, the car is fully awake, all computers are on, the lock motor is being fired continuously and of course no charging is happening while there is a serious load on the 12 volt system. If all 12 v cables connectors are clean and tight even the earth strapping and no boot interior lights on (although I wouldn't expect that to drop the voltage so quick after a charge), I think it's back to Renault for repair under warranty. You can start the day with your battery at 100% and without the need to crank your heating or air conditioning to the max, both of which are quite energy intensive. Otherwise though, theres a lot to like about Renaults smallest electric car, and while it may not feel as futuristic as some newer rivals, its still worth considering for those looking for an affordable, low-emissions city runaround. sold in Korea and the new Renault City K-ZE for the Chinese market. Renault has the lead-acid battery replacement in their schedule set for after 3 years. Renault ZOE R135 specs: 52 kWh lithium-ion battery (air cooled) Battery pack: 400 V nominal, 192 cells, 10 modules, 326 kg of weight, 160 Wh/kg. The lead acid battery was drained down to 5 volt in a few hours at which point the car went completely dead. You will know that youve successfully set the feature when the hazard lights and repeating side lamps come on for three seconds, as well as the indicators for the climate control systems AC and AUTO buttons. As I was heading back to the car I set it to precondition. Renault Zoe E-Tech 100% electric in detail. Smooth and adaptable to drive, the R110 version suits all those looking to discover the serenity of driving electric, especially in the city. The van will not start. The pack is still actively air cooled using a fan, so no liquid cooling. 40 battery that doubled the real world range to 186 miles. Well done Steve. The second generation of ZOE benefits from twice the range thanks to the introduction of the Z.E. I then was able to remove the charger cable, hooked it up again and charged the car normally. In the rear, passengers have access to two USB sockets that can be used to charge devices such as mobile phones, tablets and portable games. Videos. Im not sure how often the car charges the battery at 14.3, it should on every charge cycle for this to work. Once it warms up and they defrost the warnings switch off. At the rear of the ZOE are bolder and bigger new LED lamps that help to create a wider look and now include dynamic indicators that sweep from the centre outwards - the repeater indicator signals integrated in the door mirrors also use LED technology. Hi Nick, thanks very much for the reply. Definitely highlights the problems with aftermarket tools and how easy it is to overlook the basics, just because the system appears to be so complicated. We could not use the battery test procedure in PicoDiagnostics, as it requires that the 12 V battery is under load using the starter motor in order to determine the characteristics of the battery. Replenishing the battery in this way can add around 90 miles of range in as little as half an hour. There is a mindset that because EVs have huge capacity batteries, the 12 V system can be side-stepped as cranking current is no longer required and so any old battery will do!, As you can see from the carnage above, the incorrectly specified and inferior battery generated hours of study, days of work and hundreds of miles of travel. For the non-Nordic version, it also feeds a few rheostats for fast wind shield defrosting. This is the number of Groupe Renault employees involved in ZOE on a daily basis, from the sales network to engineering and assembly lines. A second scan, using a LAUNCH diagnostic tool, revealed the following three codes: To summarize the vehicle scan, communication codes appear to be the order of the day: Both scan tools use a different description for the same unit under the bonnet (Combined motor, charger/inverter assembly) which Renault refers to as Power Electronics Block (PEB). Many thanks Steve. Unexpected drain is pretty hard to do. Preserve your driving range with pre-conditioning. The Renault EASY CONNECT services deliver increased connectivity, plus there are extra driving aids, a 10-inch TFT instrument cluster, the Renault EASY LINK multimedia system and a new B Mode, which has been perfected for urban driving. Otherwise you could end up with all sorts of issues should you run flat. Renault EASY CONNECT provides the right information and features in the right place, at the right time, in a comfortable way and without superfluity.. Today it is an international multi-brand group, selling close to 3.76 million vehicles in 134 countries in 2017, with 36 manufacturing sites, 12,700 points of sales and employing more than 180,000 people. Nothing connected to USB or accessory socket in mine at that time, I have a phone charger in the accessory now but not had an issue yet. Home is the easiest and most probably the cheapest place to chargeyour Zoe E-Tech 100% electric. As I was heading back to the car I set it to precondition. After what seemed like hours of study, it appears there is a tenuous correlation between these OBD-II style codes listed by Bosch and the Vehicle Manufacturer fault codes. Kerb Weight 1563kg. NB: Modern vehicles may "power . I thought it might be that but a few overnight charges didn't help and the dealers seem to think there are a number of other errors popping up, so looks like it might be something more complicated. The support I have received from Pico over the years has been superb. This does seem pretty short indeed, but given the above, I wouldnt dismiss the dealers suggestion for replacement flat out. Zoe ZE50 Check Electrical System. We shifted our focus to the specific/descriptive codes. The documentation I have seen contains very little writable items. Unfortunately, they all have their strengths and weaknesses and with this vehicle, it was necessary to use the LAUNCH tool to erase the CAN codes discovered by BOSCH (U1000, U1001 andU1002). Be aware that power up with electric vehicles translates to (and should be considered as) Vehicle live and active. The eco-meter located on the right of your 10" driver's screen lets you see whether you are consumingor recovering energy. Now one could think the 12 volt system is being replenished by the traction battery, but it isnt. Yes, all returns to correct working order when the displayed message clears down, and then doesnt recur until another morning. I'm stuck with an awful Renault Captur loan car until this gets sorted out! Same on the fan for the battery. Want to join Renault Group? This display contains the main driving information including an eco-meter that encourages eco-friendly driving habits. A small weight to save your self in a situation like that. Not having ordered on the internet before i didnt struggle at all. When I check the 12v battery, first thing in the morning with the car 'off', the voltage is 12.06v.

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