Whether youre rolling out a new CX strategy, testing a new customer support channel, or just trying to optimize existing processes with more actionable insights, Our resources library of trend reports, customer experience team expert perspectives, and industry case studies can help you stay ahead of the competition. TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. transforms customer experiences. CX Strategy and Analytics unlocks actionable insights and a transformation roadmap to guide you. Develop and improve features of our offerings. Earnings Calendar and Events Data provided by |Terms of Use| 2023 Wall Street Horizon, Inc. Options are not suitable for all investors as the special risks inherent to options trading may Please note that the unavailable reconciling items could significantly impact the Company's 2022 financial results as reported under GAAP. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie These products and services are usually sold through license agreements or subscriptions. publish chart | save to portfolio | create alert | compare perf. Founded in 1982 and with more than 60,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). More value-oriented stocks tend to represent financial services, utilities, and energy stocks. Working with a customer experience outsource partner provides numerous cost and innovation benefits while improving customer satisfaction. The Companydelivers leading CX technologyand operational CX orchestration atscale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. The transaction is expected to close during the first quarter of 2022, subject to customary closing conditions and consent, including the competition clearance by the Federal Trade Commission. Market data and information provided by Morningstar. Net Income was $25.0 Million or 4.2 Percent of Revenue 10 predictions driving future customer experience success, Top Customer Service AI and Automation Trends for 2022, How a CXaaS model reduces costs, improves customer experience, and lowers risk, Offshoring, Onshoring, Nearshoring: Outsourcing companies provide many options, 3 ways to transform a sales pipeline into a powerful lead generator, Customer Experience Outsourcing: 5 signs you need it and 5 signs you don't, Environmental, Social, and Governance (ESG), Amazing Experiences Through CX Outsourcing and Sales Excellence: TTEC Engage. The company provides its outcome-based customer engagement solutions through TTEC Digital which designs and builds . When it comes to your customers, only the best technology will do. Interested candidates will take part in TTEC's AI-enabled learning and performance program, receiving training to become licensed property and casualty insurance agents. The segment also delivers digitally enabled back office and industry specific specialty services, including artificial intelligence (AI) operations and fraud management services. We help companies reduce customer effort, enable contact centre employees, and continuously optimise business outcomes through digital CX transformation to improve CSAT and lower total cost to serve. Benzinga. The company's nearly 62,300 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. Si vous continuez voir ce Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2021 and any subsequent filings with the U.S. Securities and Exchange Commission (the "SEC") which are available on TTEC's website www.ttec.com, and on the SEC's public website at www.sec.gov. Get the full list, To view TTEC Holdingss complete patent history, request access, Youre viewing 5 of 32 executive team members. Learn about contact center best practices, industry trends, and innovative approaches to keep your customershappy. Founded in 2013, the company employsa global workforce of 125 employees and serves customers primarily in North America. Aydanos a proteger Glassdoor verificando que eres una persona real. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have . Factors that could cause TTEC's results to differ materially from those described in the forward-looking statements can be found in TTEC's Annual Report on Form 10-K for the year ended December 31, 2018, which has been filed with the U.S. Securities and Exchange Commission (the "SEC") and is available on TTEC's website www.ttec.com, and on the SEC's public website at www.sec.gov. These statements are based on the current beliefs and expectations of TTEC Holding, Inc.'s management and are subject to significant risks and uncertainties. TTECs end-to-end Customer Experience as a Service (CXaaS) platform combines the technology, talent, and services to build effortless experiences for customers and employees alike. By leaning on experts who know customer management inside and out, companies can offer great cx services with less risk and more reward. "Citizen experience for the public sector is a core component of TTEC's vision, and this transaction will accelerate our growth in this rapidly expanding market," said Ken Tuchman, chairman and CEO, TTEC. If no new dividend has been announced, the most recent dividend is used. This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. TTEC Competitors and Alternatives 2023 (NASDAQ:TTEC) - MarketBeat Morningstar analysts hand-select direct competitors or comparable companies to Win whats next. Privacy Policy. TTEC Holdings Inc provides customer engagement management tools and services. 4. TTEC Digital motivates women in leadership. Si continas viendo este mensaje, TTEC - TTEC Holdings, Inc. Stock Price and Quote - FINVIZ.com Style is calculated by combining value and growth scores, which are first individually calculated. TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. Terms of Service apply. Reduce cost and improve CX with recommendations from your front-line employees. Changes in assets and liabilities, net of acquisitions: Net cash provided by operating activities, Proceeds from sale of property, plant and equipment, Purchases of property, plant and equipment, Net proceeds / (borrowings) from line of credit, Payments of contingent consideration and hold back payments to acquisitions, Tax payments related to the issuance of restricted stock units, Effect of exchange rate changes on cash and cash equivalents and restricted cash, Increase in cash, cash equivalents and restricted cash, Cash, cash equivalents and restricted cash, beginning of period, Cash, cash equivalents and restricted cash, end of period, RECONCILIATION OF NON-GAAP FINANCIAL INFORMATION. real person. "TTEC's scale, engagement, culture and expansive CX capabilities spanning innovative digital solutions, global delivery footprint, access to industry best practices, and flexible work environments will immediately benefit our clients," said Anna Van Buren, CEO, Faneuil, Inc. who, along with a portion of her management team, will be joining TTEC to run the acquired platform and will also continue to provide services to Faneuil pursuant to service agreements entered into at closing. These companies are all part of the "business services" sector. Market capitalization is calculated by taking a companys share price and multiplying it by the total number of shares. TTEC reports financial results for two business segments: TTEC Digital (Digital) and TTEC Engage (Engage). Empower your frontline employees Learn more. largest 70% of U.S. stocks, mid-cap names account for the largest 7090%, and small-cap names are the remaining 10% of companies. ENGLEWOOD, Colo., Dec. 22, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announces the signing of an agreement to acquire certain citizen experience and smart city assets of Faneuil, Inc. a wholly owned subsidiary of ALJ Regional Holdings, Inc. (NASDAQ: ALJJ). TTEC Holdings Inc provides customer engagement management tools and services. Accordingly, the Company is unable to provide reconciliations to GAAP operating income margins, net income margins, and diluted earnings per share without unreasonable effort. CX outsourcing, operations, and sales providing the talent and empathy of our award-winning front line team, because we understand that every interaction with a customer should build value, not destroy it. One of TTECs clients was previously using a LMS that they were having a lot of difficulty with when it came to APIs and single-sign on. Cision Distribution 888-776-0942 Amazing Experiences Through CX Outsourcing and Sales Excellence - TTEC Its often used to measure a companys size. Please help us protect Glassdoor by verifying that you're a When you blend those two things together, it really makes for a great partnership. Third quarter 2022 GAAP revenue for TTEC Digital decreased 5.0 percent to $117.9 million . PitchBooks non-financial metrics help you gauge a companys traction and growth using web presence and social reach. Financial highlights for the two segments are provided below. Dividend yield allows investors, particularly those interested in dividend-paying stocks, GAAP P/E is a relative valuation measure used to determine if a stock is expensive in relation to its peers. To learn more visit us athttps://www.ttec.com. questo messaggio, invia un'email all'indirizzo Copyright 2023 Morningstar, Inc. All rights reserved. The company operates through four operating segments that are organized into two groups, TTEC Digital and TTEC Engage. Onze TTEC Holdings Inc (TTEC) | AAII Stock Evaluator The segment delivers omnichannel customer care, technology support, order fulfillment, customer acquisition, growth and retention services with industry specialization and distinctive CX capabilities for hypergrowth brands. Deliver best-in-class results, whether youre looking to acquire new customers or grow the ones you already have. TTEC - TTEC Holdings, Inc. Stock Price and Quote TIP: Upgrade to FINVIZ*Elite to get real-time quotes, intraday charts, and advanced charting tools. Lamentamos pelo inconveniente. Everything you need to reimagine your CX and make your customers smile. This site uses cookies and by using the site, you are consenting to this. TTEC. TTECs historical performance The Company's Engage business delivers digital customer engagement, customer acquisition and growth, content moderation, fraud prevention, and data annotation solutions. TTEC Digital - Microsoft Escalation Engineer Tier II TTEC Digital is engaged in building and implementing cloud-based and on-premises customer experience tools that enable clients to develop customer engagement strategies. When typing in this field, a list of search results will appear and be automatically updated as you type. . Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs. Calculated from current quarterly filing as of today. Dow Jones Industrial Average, S&P 500, Nasdaq, and Morningstar Index (Market Barometer) quotes are real-time. Important factors that could cause our actual results to differ materially from those indicated in the forward looking statements include, among others, the risks related to our business operations and strategy, including the risks related to our strategy execution in a competitive market; our ability to innovate and introduce technologies that are sufficiently disruptive to allow us to maintain and grow our market share; risks inherent in the reliability of our information technology systems; risks related to our information technology infrastructure's cybersecurity in general, and criminal activity such as ransomware, other malware and data exfiltration or destruction in particular, which can impact our ability to consistently deliver uninterrupted service to our clients; our dependence on third parties for our cloud solutions; risks inherent in our transition to a work from home environment; our ability to attract and retain qualified and skilled personnel at a price point that we can afford and our clients are willing to pay; our M&A activity, including our ability to identify, acquire and properly integrate acquired businesses in accordance with our strategy; the risk related to our international operations; the risks related to legal and regulatory impact on our operations, including rapidly changing laws that regulate our and our clients' business, such as data privacy and data protection laws, regulatory changes impacting our healthcare businesses, financial and public sector specific regulations, our ability to comply with these laws timely and cost effectively; and the cost of wage and hour litigation in the United States; the impact of the COVID-19 pandemic and post-pandemic economic and regulatory realities on our business and our clients' business; and risks inherent in our equity structure including our controlling shareholder risk, and Delaware choice of dispute resolution risks. Regardless of the products or services your brand provides, customers expect great experiences whenever they connect with a company. statistically matched to analyst-rated companies, allowing our models to calculate a quantitative moat, Optimise your contact centre Learn more. DENVER, Sept. 20, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX . Ahead of 2023, we continue to optimize our cost structure while enhancing our offerings and delivery footprint to meet our client's quickly evolving needs, positioning us well to capitalize on the current market opportunities.