A temporary suspension looks the same as a ban to other people on the app but all you have to do is fix the issue. If you want to delete your Depop account for any reason, you may find it confusing it's easy to do, but there's no button or tab on their website that supports this function. Depending on the issue, suspensions can last from one day to permanent, depending on the severity of the issue and the decision of the Depop team. If this doesnt work, its possible that your account was suspended or deactivated by Depop. Therefore, it is recommended not to attempt to sell fake items on Depop. Accounts are suspended all the time [. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. If the hacker hasn't changed your account email address yet, this will work. First, make sure that youre using the correct login informationyou may have forgotten your password or your username. I don't think it's very professional or courteous to lock someone out of their account for no reason. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Depops Customer Support team will review your appeal and decide whether or not to reinstate your account. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. However, if you create more than one account, all additional accounts must have different payment details and you must use a different email address for each account. Sit back and relax while we do the work. We understand how frustrating and trouble it can be when you suddenly lose access to your account. If you: Following these simple rules will help prevent your account from being banned. 4. You'll need to contact Depop support, prove account ownership, and have the account restored to your control - with an all-new password. Additionally, the @DepopHelp Twitter account is available for customers to get answers to their questions quickly. A few days later i notice my vinted account is low and vinted has suspended the payment - no explanation or contact from vinted. Depop Account SuspendedLearn How To Get It Back - DoNotPay By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Just share with us the information to verify your Depop account ownership and we'll take care of the rest. How To Get Unbanned From Online PlatformsAn A to Z Guide. It also automatically delists items across platforms once they get sold on another, so you can avoid selling a single item at once on multiple marketplaces. Many online sellers have long struggled as this requires a lot of time and effort, and it can be challenging to manage all things simultaneously. Don't submit an appeal request more than once. No, it is not safe to give your Social Security Number (SSN) to Depop. DoNotPay can help you recover any hacked account on any website or platform: DoNotPay was founded on making the hard parts of life easy with helpful online legal, administrative, and customer support services. Log in - Depop First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. DoNotPay can help you quickly appeal the suspension. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. Privacy is a priority for Depop, however, the company does not store or view SSNs. Note that Depop won't delete your account if you have any open disputes, like not delivering a product that's been paid for. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. Depop - money sent to another bank account holder by accident Depop - Security Deposit Depop - My daughter is banned View all Depop reviews & complaints Next review Write a comment By clicking Submit you are agreeing to the ComplaintsBoard's Terms and Conditions Depop But when Ms Strike logged back in, she was shocked by what she found. Depop's prohibited items include adult-only materials and images, advertisements, alcohol, animals- domestic or wild), counterfeit currency and stamps, plus much more. if you opened a dispute for non receipt of item then the seller would probably have to give you a complete refund if they can't prove delivery of the item to you with a tracking number. Depop Reviews | Read Customer Service Reviews of depop.com | 3 of 256 Depop doesn't allow users to have more than one account at a time, so this is the best way to start a new brand. and our Selling your gently used items or buying items on Depop is fun and exciting. . If you paid through PayPal, go to PayPal to start a dispute Used Depop Payments or Klarna? After your suspension period has ended, your driving privilege will remain suspended until your application for reinstatement is approved. Can pre-loved clothes make fast fashion sustainable? If you do get banned from Depop there are a few actions that you can take. Visit OneShop to learn more, or directly sign-up here to start your 7-day free trial. They can then reverse recent charges and deny further purchases that the hacker tries to make on your account to keep your finances safe. After getting in touch with depop support, they tell me since the account that was previously linked to my phone had been suspended before (30 day suspension) and I created a new account, AFTER the old one was unbanned, that is the reason why I was suspended once again after over 4 months of me having the new account.After explaining, that the account was being shared with me, they demand to see identification papers from the both of us Now I'm waitin on a reply from them, after explaining that this account was shared with my ex-partner, whom I wish NOT to get into contact with again, after breaking up a few months ago (and subsequently, them taking the account back into their name). No, you should not give your Social Security Number (SSN) to Depop. For some users, trust in the company has been dented. Furthermore, giving out your SSN can put you at a greater risk for identity theft and fraud. You can do this up to 180 days after the purchase. While Depop uses secure payment gateways, they may ask for other identifying information like a cardholders name, billing address, and email address. After you send the email, it may take up to seven days to process your request. In addition, you can now ensure that your Depop listings are visible to more potential buyers with the app's new auto-refreshing feature. Depop is an online shopping app for iOS and Android that allows its users to buy and sell clothing, accessories, and other items from one another. Im just worried as I spent a lot of money and this seller believes they deserve money from me for something theyve no intention clearly to ship. We may suspend an account for any of the following reasons: Prohibited Items Transactions are being processed outside of Depop's in-app payment system Abusive behaviour or harassment toward other Depop users or staff We need a response to a pending dispute We reviewed evidence of fraudulent behaviour We need to verify information about your account Depop used to be a great place to be. I email them and no response. Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response. Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae lorem. Cookie Notice We have helped over 300,000 people with their problems. Enter the information associated with your account, such as your username. To maintain a healthy and positive experience for all users on the platform, all Depop wants is to have all members of its community avoid negativity, respect everyone, and, most importantly, maintain all transactions in-app. It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'remodelormove_com-leader-3','ezslot_24',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');Yes, Depop does check authenticity of the items listed on its platform. Hannahb_x. Here are the most popular ones: If you're still waiting for the staff of Depop to get back to you, it's time to hang up the phone or get out of the internet chat queue. This content may be old or outdated. Depop Reviews - 209 Reviews of Depop.com | Sitejabber Avoid VINTED MoneySavingExpert Forum Find it on Depop. Its important to note that once your identity has been verified, any items you list may be subject to additional checks, which may further delay the publishing process. Privacy Policy. It was removed by the firm in a few hours and her password was reset. Note that when you do this, you must be ready to provide any evidence that the platform may ask you to support your case. Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. Yesterday I had a message pop up asking for my date of birth. "The fact that this has been going on for monthsis unacceptable. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. These rules may vary depending on your country of residence, but generally, they include not selling counterfeit or illegal items, ensuring all items are labeled accurately and not misleading customers, not engaging in spammy or deceptive practices, and being transparent about the products being sold. DoNotPay will alert you when you receive a response from Depop. These steps apply to Personal accounts. My michrosoft account is suspended how can i unblock my suspended Safety Centre - Keeping young people safe on Depop Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. The BBC is not responsible for the content of external sites. Send an Email: You can use the [emailprotected] for email support. Much less knowing when or if youll ever get your account back. Melanie Weir is a freelance author for Insider, mainly focusing on the Tech Reference section, but occasionally contributing to Lifestyle and Entertainment topics as well. Items that will get you banned from Mercari - OneShop "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. How To Recover A Hacked Depop Account [Fast & Easy] - DoNotPay depop. Yes, you can have more than one Depop account. You can do this on their website or through an online status checker like DownDetector. To open a dispute: 1.Log in to your PayPal account. By changing your password, the hacker won't be able to get back in. Please read rules before posting. OneShop is an all-in-one automation app trusted by thousands of resellers like you. Depop's community guidelines are straightforward. If you do get banned from Depop there are a few actions that you can take. Attach any screenshots that may help prove the hack and/or your account ownership. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. Report suspicious activity and contact Depops support team. Your funds are usually held for up to of 21 days. Explore in 3D: The dazzling crown that makes a king. You can delete a Depop account by emailing the company with a deletion request. I woke up this morning to an email saying my account had been permanently suspended for violating guidelines. If your Depop account is under the control of a hacker right now, let your bank know! Quit wasting time from your already busy schedule while attempting to get your account back. However, there are several things you can do to expedite this timeline. Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. Depop Account Suspended: Everything You Should Know to Avoid This. Additionally, customers can go to Depops Help Center at https://help. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Make sure to only accept payments through trusted payment services such as PayPal or Apple Pay, as payment services offer a certain level of buyer and seller protection. OneShop is a financial technology company, not a bank. You can get a full list of rules from the terms and conditions page. Have any of you had similar experiences and been able to resolve it? Avoiding getting your account banned from Depop is always the best course of action. However, if the user continues to use the account for a sustained period of time, PayPal may decide to pursue more serious consequences. the item tracks as delivered and vinted release the funds. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team. How To Recover Your Hacked PlayStation Account, Get Your Hacked Amazon Account Back In A Flash, 3 Steps To Follow After Your Bank Account Has Been Hacked, How To Regain Access To Your Facebook Account That's Been Hacked, How To Reclaim Your Instagram Account After Being Hacked, We'll Recover Your Hacked Twitch Account Fast, What to Do if Your MyLeague.com Account Got Hacked, How To Get Your Hacked Crypto.com Account Back, Recover Your Hacked HBO Max Account In 3 Steps, How To Regain Access To A Hacked Poshmark Account, How To Get Your Hacked Fortnite Account Back, How To Regain Access To A Hacked Riot Account, How To Regain Access To A Hacked GoDaddy Account In A Breeze, What To Do When My IMVU Account Got Hacked, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Unexpected transactions on your bank or credit statement, Payments to or from PayPal you don't expect, You receive receipts for purchases you did not make, Your account personal information has been changed, You receive a password reset email you did not request, Select "Account Issue" from the first drop-down, Enter your original account email address, Select "Report unauthorized access on my Depop account", Enter the last time you accessed your account (successfully logged in), Select signs of hacking from the drop-down checkboxes. Theyll be able to provide you with more specific guidance and advice. Don't start crying just yet! I told him Id wait to escalate to give him chance but Im considering escalating now because its clear hes not sending it Im just worried as Ive never been in a situation like this before. The process can be pretty painful especially if you are left in the dark with regard to the details of the ban. You should also follow any necessary safety precautions to ensure product safety and the safety of customers. All Depop accounts are also subject to the rules of the Terms & Conditions, so you must not use multiple accounts to break any laws, regulations or policies. Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. If the user is found to have acted unlawfully or held an account with a suspicious or false identity, or if the user violates any of the rules, that user may be permanently suspended. Here's what you need to know about the clothing marketplace platform, What is Etsy? If a buyer claims they are having difficulties making payments, let them know to contact you through the Depop messaging system never give out any personal information to a stranger. Aug 21, 2014 Are you a UK iPhone #Depop user? Submit a complaint and get your issue resolved. In all cases, the fraudsters demanded to be paid directly, rather than through the app. But how can you be sure that this won't happen to your Depop account, too? No, you cannot sell fake items on Depop. License Revocation and Suspension | Department of Transportation I tried everything to get back my account. This will help the team prioritize their requests so that they can get back to customers as soon as possible. What size SIM card does the Droid Turbo use? With a formal legal letter, Depop will respond faster than they will to your personal inquiries. Please read rules before posting. When raising an issue, you can request tracking information or ask for a refund. She immediately used her brother's Depop account to comment on the offending post and contact the app. Hint: Try an acronym that is fun and easy to remember instead of a word or phrase. Request tracking information for any orders you make and dont forget to check that the order has been shipped before you send it out. Depop: 'I felt so violated when my account was hacked' Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly. DoNotPay can help with bills, burner credit cards, free trials, and much more. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_32',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_33',166,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0_1');.narrow-sky-1-multi-166{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Sellers on Depop should take precautions to protect their income and avoid being scammed. View your case history and resolve those that are open. Normally when you create an online account to use a platform, software, or even a game there are terms of service agreements you acknowledge. Streetwear. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. If any purchases were made while the hacker was on your account, let your bank know. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. On Wednesday I logged into my suspended Twitter and submitted a request to reinstate the account. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". If you want to recover your account but don't know where to start, DoNotPay has you covered in 4 easy steps: Did the hacker try to steal any other accounts using the same password? Its important to note that you do have the option to add a phone number at any time, allowing you to benefit from features such as two-factor authentication for added security. They should be able to verify your account and help you regain access to it. Depop is a trendy online marketplace where people can buy and sell clothing in a shared marketplace. Send a Direct Message: You can send a direct message to the Depop Support Team via the Depop app for a fast response.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Additionally, you may be experiencing a temporary issue with the site due to an outage or heavy traffic. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES.

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